PR-2406Polaris Retail GroupSteady state

Omni-Channel Replatforming

Execution · FixedFee · Aug 1, 2025 → Jun 30, 2026

Project critical

2 concerns: Budget, Risks.

Health drivers

Signals contributing to overall project health.

  • High
    Budget
    Burn 15% above plan.
  • Critical
    Risks
    2 open Critical risks.

Financial health

Burn vs. plan, margin now and at completion.

Total budget
$5,600,000
Actual cost
$5,340,000
Planned value (BCWS)
$4,650,000
Earned value (BCWP)
$4,500,000
Estimate to complete
$850,000
Remaining budget
$260,000
Burn vs plan
115%
Current margin
-19%
Forecast margin
-11%
Over budget

Team

Engagement leadership. Full allocations land with the resource service.

Client
Polaris Retail Group
Industry
Retail
Account owner
Marcus Whitfield
Partner
Marcus Whitfield
Project manager
Nadia Volkova

Per-resource allocations and over/underutilization land with the resource-planning slice.

Delivery milestones

In-flight delivery milestones with PM-reported confidence.

No milestones recorded.

Risks & change events

Open risks and recent changes affecting scope, schedule, or staffing.

Open risks

  • Critical
    UAT defects 2× expected — go-live at risk
    Quality · 85% likely · Go-live slip + uncosted hyper-care
  • Critical
    Margin will turn negative without scope freeze
    Budget · 90% likely · Forecast margin -2%
  • High
    Two senior consultants signaling burnout
    Staffing · 70% likely · Loss of institutional knowledge

Recent change events

  • Risk
    Client requested extended hyper-care — uncosted
    Apr 29, 2026 · +$300k uncovered
  • Staffing
    Added 2 emergency QA contractors
    Apr 26, 2026 · +$80k/month run-rate
  • Schedule
    Go-live pushed from W21 to W24
    Apr 23, 2026 · +3 weeks
  • Scope
    Returns flow descoped — pushed to phase 2
    Apr 19, 2026 · Reduced scope

Leadership actions

Recommended interventions surfaced by health signals.

  • High
    Schedule a portfolio review for this engagement.
    Project health is Red; pull the PM and partner into a 30-minute review this week.